アプリは好きですが、
解約方法がわかりません。
“I like the app, but I can’t figure out
how to cancel my subscription.”
YOUR JAPANESE MARKET, UNDERSTOOD
Your Japanese users
are talking.
Let’s listen.
Turn the feedback you can’t read into the improvements your users are waiting for.
Japanese review insights, localization, and customer support for independent software teams.
Native Japanese judgment. Clear English communication.
FROM FEEDBACK TO A WAY FORWARD ●
↓ Read. Understand. Act.
✳ THE YOMU TAKEAWAY
A clarity problem.
An opportunity to build trust.
The user likes your product. The cancellation flow is getting in the way.
↳
A practical next stepAdd clear Japanese cancellation instructions in account settings.
Illustrative example · Not a customer review
✳ Built for independent software teams✳ Rooted in Japanese context✳ Focused on what to do next
01 / THE APPROACH
More than the words.
The meaning behind them.
A translated review tells you what someone wrote. Understanding the nuance tells you what needs to change.
Yomu means “to read” in Japanese. We help you read your market: the frustration behind a polite comment, the confusing wording, and the small fixes that make your product feel at home.
Put understanding into practice ↗02 / HOW WE HELP
Listen closely.
Make the next move.
From the first review to the next release.
Get the right help for your stage in Japan.
≋01
Understand the feedback
See the recurring issues in your Japanese reviews, with English reporting that makes them easier to act on.
Review monitoring & insights
あ02
Make it feel native
Give your app, onboarding, website, and store listing Japanese that makes sense in context.
Product localization
↔03
Keep the conversation going
Respond to reviews and support your Japanese users, with a native speaker handling the nuance.
Review replies & customer support
03 / WORK WITH YOMU
A first step.
Or a long-term partner.
Start with the help you need.
All prices in USD. Scope agreed before work begins.
ONE-TIME PROJECT
Localization
$1,200–2,000
Make your Japanese product experience feel considered, from the first tap.
- App and website copy
- Store listing and onboarding
- Subscription and payment wording
AUTOMATED MONITORING
Watch
$300–500 / month
Keep an eye on Japanese feedback with a regular view of what users are saying.
- Japanese review monitoring
- Automated monthly report
- Reporting only; no review replies
HUMAN SUPPORT
Your Japanese partner
From $800 / month
Hands-on help for teams with an established Japanese user base.
- Lite · Replies & small copy fixes
- Standard · Email support · $1,500/mo
- Full · Content & ASO · $2,500/mo
A BETTER CONVERSATION STARTS HERE
What are your Japanese
users trying to tell you?
Send us your app link and a little about your challenge.
We’ll help you figure out a sensible next step.