アプリは好きですが、
解約方法がわかりません。
“I like the app, but I can’t figure out
how to cancel my subscription.”
YOUR JAPANESE MARKET, UNDERSTOOD
Your Japanese users
are talking.
Let’s listen.
Turn the feedback you can’t read into the improvements your users are waiting for.
Japanese review insights, localization, and customer support for independent software teams.
Native Japanese judgment. 100% asynchronous collaboration.
FROM FEEDBACK TO A WAY FORWARD ●
↓ Read. Understand. Act.
✳ THE YOMU TAKEAWAY
A clarity problem.
An opportunity to build trust.
The user likes your product. The cancellation flow is getting in the way.
↳
A practical next stepAdd clear Japanese cancellation instructions in account settings.
Illustrative example · Not a customer review
✳ Built for independent software teams✳ Rooted in Japanese context✳ 100% Asynchronous & Practical
01 / THE APPROACH
More than the words.
The meaning behind them.
A translated review tells you what someone wrote. Understanding the nuance tells you what needs to change.
Yomu means “to read” in Japanese. We help you read your market: the frustration behind a polite comment, the confusing wording, and the small fixes that make your product feel at home.
Put understanding into practice ↗02 / HOW WE HELP
Listen closely.
Make the next move.
From the first review to the next release.
Get the right help for your stage in Japan.
≋01
Understand the feedback
See the recurring issues in your Japanese reviews, with English reporting that makes them easier to act on.
Review monitoring & insights
あ02
Make it feel native
Give your app, onboarding, website, and store listing Japanese that makes sense in context.
Product localization
↔03
Keep the conversation going
Respond to reviews and support your Japanese users, with a native speaker handling the nuance.
Review replies & customer support
03 / WORK WITH YOMU
A first step.
Or a long-term partner.
Start with the help you need. 100% asynchronous — no Zoom meetings required.
Instant card checkout via Stripe. Work begins within 24 hours.
POPULAR · ONE-TIME SPRINT
Rapid Fix
$500 (Intro rate / Reg $1,200)
Fix localized friction and turn negative Japanese reviews into 5-star retention.
- Top 5–10 negative review native replies
- Subscription & cancellation UX audit
- Store listing copy & onboarding polish
- Delivered via PR / email in 3 days
AUTOMATED MONITORING
Watch
$400 / month
Keep an eye on Japanese feedback with continuous monitoring and regular reports.
- Continuous Japanese review monitoring
- Actionable monthly English report
- Early churn & billing issue alerts
- Cancel anytime with one click
DEDICATED PARTNER
Full Localization & Support
From $800 / month
Hands-on help for teams scaling their Japanese subscriber base.
- Lite ($800/mo) · Review replies & copy
- Standard ($1,500/mo) · Email support
- Full ($2,500/mo) · Content & ASO
- Dedicated Slack/email channel
A BETTER CONVERSATION STARTS HERE
What are your Japanese
users trying to tell you?
Send us your app link and a little about your challenge.
We’ll help you figure out a sensible next step.